© 2011 Elephant’s Child Ltd.
All Rights Reserved.Use of this site signifies your agreement to the Terms of Use.
Terms
of Use | Data Protection
Why do you need Elephant’s Child mediation?
Mediation can save you time, money and emotional disruption. It must be handled in a professional, sensitive and competent way to enable the parties involved to find closure, agreement or compromise that works for all of the parties involved. Elephant’s Child has the expertise and professional commitment to enable the outcome you require.
What are the benefits of mediation?
- It saves costs: the average cost of a matter going to an employment tribunal is £19,000
- It restores relationships: Only 7% of employees going to tribunal remain in their jobs
- It reduces tension: Absenteeism and sick leave is symptomatic of dysfunctional workplaces
- It offers a very real and unique possibility of reaching a mutually acceptable conclusion
- It offers extremely high success rates
- It minimises costs and reduces stress to those involved
- It ensures that all issues are heard and prioritised in an acceptable way to each party
- Employment Tribunals may increase/decrease awards by up to 25% if a party has failed unreasonably to follow the Code of Practice
What is the role of the Mediator?
- To be, and to remain, neutral at all times
- To ensure confidentiality to all parties at all times during discussions
- To provide guidance through the mediation process
- To clarify any issues, from the perspective of all of the parties involved
- Not to judge, not to form a personal view, and not to impose a decision
- To play devil’s advocate where required, in the spirit of more quickly reaching common agreement
To offer a flexible and cost effective alternative to litigation where there is conflict between employee and employer and/or third parties, in such a way that common agreement is reached to the benefit of all involved, as soon as is possible.
Vision - what do we want to be?
To be ranked in the top 10 most well known, most cost effective, most respected and trustworthy business providing mediation services in the UK by businesses and employees alike.
Values - what do we stand for and how do we behave?
To promote authenticity by our actions, to rapidly establish trust, and always to seek accord in everything we say and do, for and on behalf of, our clients.
Why Elephant’s Child?
The name is a reference to Rudyard Kipling’s poem, ‘The Elephant’s Child’. The penultimate verse goes like this ...
“ I Keep six honest serving-men:
(They taught me all I knew)
Their names are What and Where and When
And How and Why and Who.
I send them over land and sea,
I send them east and west;
But after they have worked for me,
I give them all a rest.”
Questions form a large part of any mediation, partly in an interrogatory sense to establish the facts of a given situation but primarily it is the skilful and sensitive mix of open and closed questioning such as those mentioned in Kipling’s poem which are an essential tool of the mediator during negotiation with all parties.
Click here to link to the full text of the poem
