Mission - why do we exist?
To offer a flexible and cost effective alternative to litigation where there is conflict between employee and employer and/or third parties, in such a way that common agreement is reached to the benefit of all involved, as soon as is possible.
Vision - what do we want to be?
To be ranked in the top 10 most well known, most cost effective, most respected and trustworthy business providing mediation services in the UK by businesses and employees alike.
Values - what do we stand for and how do we behave?
To promote authenticity by our actions, to rapidly establish trust, and always to seek accord in everything we say and do, for and on behalf of, our clients.